What is a web host?
There is no single definition of web hosting. However, to simplify, a web host (or web hosting service provider), refers to a local or international business which provides the technologies and support services that are necessary in order for a website to be accessible on the internet. So, what is web hosting? The services provided by a web host. For private users, freelancers or small enterprises that do not have access to their own webserver, a web host offers affordable solutions to start a new web presence and reach a potentially global audience. When using a web hosting service, you get access to webspace on the internet which allows you to start building, publishing, and maintaining your own website. Your web host gives you the resources necessary in order for people, customers, and friends to be able to connect to your website (the host and the name of your domain).
Are there different types of web hosting services?
Yes. In general, a very broad range of web hosting services is available to anyone interested in starting their own web presence. Most web hosting services are tailored to the needs of the mass market (free web hosting, shared web hosting, reseller web hosting) while others target a very specific and more professional audience (dedicated hosting services, managed hosting services, cloud hosting services). 1&1 offers the complete website hosting range: whether you are a beginner, an advanced user, or professional, you are safe to entrust us with your new project. We will ensure you get the very best value while enjoying all of the features you require to build a successful website:
If you are building your very first website and have no prior knowledge, we recommend you use our basic web hosting package in combination with our 1&1 website builder for an intuitive way to get started instantly.
If you do have experience, and prefer click-and-build apps to create your website, then depending on your preference, you can either use our WordPress hosting plan
or select one of the plans displayed above and use Joomla or Drupal apps to get started with your web presence.
If you are even more experienced, you can choose one of the Linux Hosting
packages above and start programming your new site from scratch in a programming language, like PHP.
If you wish to have full control over your website resources, you can also choose to have full root access of your server
In addition to this, our top-of-the-range web hosting packages include 1&1 Expert App Support to ensure that you make the most of your development software as your website continues to grow.
Does 1&1 provide the best hosting for my needs?
Figuring out which is the best web hosting service for you comes down to the demands of your website, your plans for growth, and which web hosting provider can meet your present and future needs. Of course there are many web hosting providers out there, but what makes 1&1 a unique web hosting provider is the breadth of services offered, and the ease with which customers can adapt their services to meet their growing needs. All of 1&1's website hosting packages are extremely flexible and allow your site to grow naturally when you wish to expand. If you require greater storage and performance options, then it's simply a matter of upgrading to the hosting package best suited to your requirements. Additionally, 1&1 offers a number of optional extras that can be added to your web hosting package at any time; these include 1&1 SiteLock Basic and 1&1 CDN for entry-level hosting packages, as well as SEO Pro, Search Engine Marketing and List Local. The option to install open source apps like WordPress, Joomla! and Drupal, is available with just a few simple clicks. These services are above and beyond traditional web hosting services and they give you the ability to add powerful features as you need them - helping you to keep costs and maintenance at a level that is comfortable for you.
How do I host a website?
In order to efficiently host a website, there are some considerations you should take into account to ensure that you have the proper services required for a successful website. These questions are:
• What is the purpose of your web hosting project?
• How much webspace are you going to need?
• How much traffic do you expect your website to have?
• Are there special requirements in terms of security?
• What is the domain name that best suits your project and is it still available?
• Is your site built for personal use or do you intend to start a business?
• Are you planning to upload large amounts of data onto your webspace (e.g. videos or photo galleries?)
• Are you planning to connect your web hosting project to an eCommerce platform?
• Which is your preferred website builder technology in order for you to publish your content online?
You also need to choose the right operating system for your website. Linux and Windows packages both have individual advantages. Linux is regarded as the most efficient and the most adaptable to demanding web environments, also enabling you to create online brochures, newsletters or inquiry forms and provides you with eCommerce solutions
. Windows is recommended if you want to integrate other Windows applications into your website. The drag-and-drop method also means that the design and management of your website is much easier. With Windows you also have access to searchable database facilities.
Particularly, if your project is for professional purposes, you may be interested in sustainable web hosting. With 1&1 sustainable web hosting, you can host a website with packages that include security for you, your online visitors, and the environment. 1&1 protects the environment by running its servers and systems with green energy. Contribute to the development of renewable energies and host a website with 1&1.
Can 1&1 help me develop my website?
Once you have decided on the web hosting package that is most suited to your requirements, 1&1 has a number of ways to ensure you get the most out of your web developing experience. To begin, regardless of whether you are a programming expert or not, the 1&1 Website Builder
will give you the opportunity to create beautiful, functional websites with its simple and intuitive interface. It can be purchased as an addon to your web hosting plan in the upselling process on our website. With it, you can select and edit a variety of professional templates that function on both desktop and mobile devices.
Technological innovations in mobile communication now allow smartphone users to access the internet on the go. Another great option for a nice website designs is therefore NetObjects Fusion® 1&1 Edition—making your website available anywhere with mobile optimisation, and with fantastic visual appeal. Once your web hosting and design needs are met and your website is up and running, 1&1 can help you promote your site through your web hosting package. With the implementation of the 1&1 Newsletter Tool
, the integration of social media and the use of the 1&1 SEO tool, you'll be able to reach out to new customers or users and ensure that your website helps build a lasting impression. What's more, with a range of powerful analysis tools at your disposal, you'll be able to monitor the performance of your website and learn more about visitor behaviour. So that's brand development, marketing, web hosting and design all in one place!
How simple is the 1&1 Web Hosting Control Panel to use?
The 1&1 Control Panel is an intuitive and central place to manage all aspects of your account. To log in, simply navigate to the 1&1 website and enter your username and password. Once signed in to the Control Panel, scroll down to the hosting section. From this one central place, you can handle all aspects of your 1&1 online presence, such as: manage your domains, register new domains, update your user settings, track your invoices and monitor your site via the site analytics. If there are any problems, the 1&1 support team are available round the clock to provide you with all the help and assistance you may need.
Does 1&1 offer a transfer service for my existing hosting contract?
While 1&1 does not offer hosting transfer services, it does offer domain transfer
services. In order to transfer your domain from a certain registrar or provider, all you need is the authorization code from your current provider, and 1&1 will take care of the rest. All your domains can be managed from one centralized place, the 1&1 Control Panel. As soon as your domain transfer is complete, connecting your new domain to a hosting account is easy. Simply choose the 1&1 hosting package that best suits your needs, and enjoy scalable performance and maximum speed and security.
How can I be sure my website is using secure web hosting?
At 1&1 we understand that secure web hosting is a top priority for our clients, and we are therefore committed to ensuring the very highest levels of security and safety with all of our services. As part of this commitment, 1&1 offers enhanced SSL protection with an external firewall that helps protect against any outside attacks with all secure web hosting packages. To ensure your valuable data is safe, 1&1 offers a webspace recovery for users with Linux hosting. Individual files can also be restored from separate folders, giving you complete control and peace of mind. Finally, 1&1 SiteLock performs monthly scans of a lot of sub-pages of your website -- providing you with the very best security tool for your website hosting needs.
Can I use WordPress or other apps in combination with a 1&1 web hosting package?
Yes. In order to manage the content of your new website, our hosting packages give you the opportunity to use a variety of relevant apps, such as WordPress, Joomla!, Drupal or Typo3. With just a few clicks, your new web hosting service comes to life.
How can I switch web hosting companies?
Switching to 1&1 is quick and easy. Simply fill out our cancellation form
in order to cancel your old contract. For this, you will require an authorization code from your current provider. Every internet supplier is obliged to provide this information upon request.In your 1&1 Control Panel, you can then move your domain with just a few clicks and connect it to your web hosting project. It is also possible to connect your web space to an external domain without moving the domain itself. Our support team will be happy to help with your domain relocation.
Is the cost of web hosting tax deductible?
If you have a business website, it is possible to claim a tax deduction on a number of your website costs, including web hosting. For many small to medium-sized businesses, this comes at a huge relief, as the cost of developing an entire online presence can be pricey. Generally speaking, tax deductions must be directly related to the income you have earned from the day-to-day running of your business. If you think of your web hosting costs as advertising, branding, or an effort to increase business reputation, then the cost of hosting your web can perhaps fall under the following tax categories: advertising, other expenses, or management and administration fees. In order to take advantage of the tax deductions available to you, consult your CRA (Certified Public Accountant) for more information, and remember to keep all receipts for the last four years in anticipation of a tax audit.
What kind of support can 1&1 offer me?
With over 13 million customers, 1&1 is proud to offer unparalleled customer service that ensures you can always depend upon comprehensive support for your website hosting. Our highly trained technical experts offer 24/7 telephone and email support, giving you constant access to excellent advice and assistance, whatever your web hosting question. Of course, 1&1 is also always ready to answer any other questions or queries you may have regarding any of our products – particularly useful as your website grows and you require greater support. 1&1 has been providing happy customers with the very best products since 2001 and we are committed to continuing to operate as industry leaders with excellent credentials. Our high-level customer support has been recognised with a host of awards and customer testimonials – which means your affordable web hosting solution is both secure and reliable at all times. Whatever your expertise or level of experience with website hosting, 1&1 can help guide you through any difficulties you are facing. From simple questions regarding package choice, to more complicated technical questions about system infrastructure, 1&1 is here to ensure you make the most of our products and enjoy the very best of the web.
What support does 1&1 offer with the low cost web hosting plan?
We want your website to succeed. That's why when you sign up for our cheap website hosting plan you will receive access to a host of great services and features specially designed to help you on your way. Whether you're just starting out, or you're looking to move on to the next phase of your business model, 1&1 provides a wide range of industry-specific templates and layouts that are fully responsive and ready to go. Plus, when you sign up to 1&1's cheap website hosting you will gain access to a comprehensive catalogue of powerful applications and web building tools. Located in the 1&1 Control Panel, the Click & Build feature allows you to tailor your website with ease. In addition to this, we also provide all our customers with round the clock support, seven days a week. Whatever your query, our trained team of dedicated specialists is on hand to advise you. That's how 1&1 makes high-performance, cheap website hosting a reality. Whether you're looking for a basic starter package for an online blog, or affordable web hosting for a small business, 1&1 is on hand to ensure you have everything tailored to your specific web hosting needs. Why settle for a second best solution with a free web hosting package from our competitors, when 1&1 can offer you low cost hosting with premium service?
Can I contact 1&1 if I need help regarding my hosting package?
Yes. If you have questions or experience difficulties with one of our hosting products, please contact our experts directly for help 0333 336 5691. For questions regarding billing, please contact 0333 336 5780. If you would like to place your web hosting order via phone, please contact our sales department directly through 0333 336 5509.