If you have questions about our products or need help setting up at any time, simply contact our support team
What web hosting services do 1&1 offer me?
As one of the top web hosting providers, 1&1 caters to all your website requirements. From start to finish, 1&1 can help you build, manage, and host your website at competitive prices. With the 1&1 domain checker you can register your domain and instantly choose a web hosting package. You can also choose to build your own website quickly and easily with a website builder package, which includes web hosting. High tech data centres and fast, secure servers ensure reliable operations and maximum availability at all times. Whatever your needs, 1&1 has the solution to make your online presence a success.
What's the difference between Linux and Windows hosting?
Both Linux and Windows formats will work on any PC regardless of the operating system in use. However, each technology has its own distinctive characteristics. Linux is ideal if you are using PHP, MySQL or Perl programming languages or if your website displays information in brochure, newsletter or data sheet formats. In contrast, Windows offers advantages if you plan to integrate Windows-based applications or searchable databases within your website. If you are planning on using out-of-the box solutions for powering content management systems or blogs, bear in mind that there are generally more open source applications available for Linux hosting, whereas Windows licensed solutions will likely incur costs.
Will my website be hosted on a secure and reliable server?
To protect your data there are a number of security options available within 1&1's web hosting packages. One option is to subscribe to Secure Socket Layer (SSL) services to enable encrypted data transfers. An SSL certification provides security for both you and your website visitors when exchanging data. 1&1 also offers SiteLock, a comprehensive security package with features such as search engine blacklist monitoring, file change monitoring, malware scanning, and vulnerability scans for your website's applications. SiteLock also comes complete with SSL verification, which checks whether your SSL certificate is compatible with the web browser requirements. 1&1 offers SiteLock at an unbeatable price – compare our prices with the manufacturer price and see for yourself!
Which Linux distribution is used for hosting?
We use the Debian Linux distribution for our web hosting. Debian is a flexible and beginner-friendly operating system with minimal system requirements that includes a diverse array of applications and utility programs. Debian has been continuously evolving since 1996 and the extensively tested OS (operating system) can now be installed on every modern Linux server. The Debian Linux hosting package from 1&1 delivers a reliable and safe software base for all your content and websites.
Can I choose/change the Linux distribution?
No, as a customer you do not have direct access to the operating system of the server. In the shop you can opt either for the current Linux or the current Windows version. Use our handy comparison Linux vs. Windows to determine which of these two operating systems and their specific features and advantages best meet your hosting needs. Whichever operating system you decide on, we ensure that the latest version of Linux or Windows is always available to you. You profit from increased safety and are free to concentrate on what is important: your website and its content.
What are the advantages of Linux hosting?
Linux and Windows have both proven themselves to be a powerful base for the creation of extensive websites. Both operating systems offer all the basic functions that are necessary to run a website. For Linux countless open source applications are available additionally and the use of certain features like MyWebsite or click & build apps is only possible with Linux based hosting. Our top PHP features such as Extended Support and OpCache are currently also only available in the 1&1 Linux packages. What's more, you can use Linux webhosting without a problem even if your computer or laptop operates on Windows. Connecting external servers and terminal devices is simple.
Can I change operating system later on?
You can change the operating system of your server from Linux to Windows or from Windows to Linux at any time by changing your package. To swap operating systems go to our customer shop. Your website and its content will be moved from a Linux server to a Windows server, or vice versa. Just let us know, we're happy to help.
Do I need prior knowledge of Linux?
No, as a customer you do not need any knowledge of the operating system of your server, which is a complex, closed system that you do not have direct access to. Instead, we will do all the required technical and administrative maintenance, security, back-up and updating work for you, so the full scope and functionality of your 1&1 webhosting package is always available to you. All other relevant work, like integrating your content, installing sub-domains or creating e-mail addresses can be done easily via a special management interface, without having to work directly with the operating system.
1-3Show fineprintsHide fineprints
12 months £0.99/month, then £4.99/month. 30 day money back guarantee. Billing cycle 1 month. Minimum contract term 12 months. No setup fee.
12 months £3.99/month, then £6.99/month. 30 day money back guarantee. Billing cycle 1 month. Minimum contract term 12 months. No setup fee.
12 months £6.99/month, then £9.99/month. 30 day money back guarantee. Billing cycle 1 month. Minimum contract term 12 months. No setup fee.
For1, 2, 3the following conditions apply:
One FREE .com | .net | .org | .info | .biz | .eu | .co.uk | .org.uk | .me.uk domain is included with the purchase of a new package with a 12, 24, 36 month contract term, subject to availability. You must add the domain to your basket before purchase. This free domain offer applies for the first 12 months only. After 12 months, domains purchased through this offer will renew at the regular price.
Performance Level: Billing cycle 1 month. Can be canceled at any time. No setup fee. Optional increase for 1&1 Basic: Performance Level 2 for £1.99/month. Performance Level 3 for £3.99/month. Performance Level 4 for £5.99/month. Performance Level 5 for £7.99/month. Optional increase for 1&1 Unlimited Plus: Performance Level 3 for £1.99/month. Performance Level 4 for £3.99/month. Performance Level 5 for £5.99/month. Optional increase for 1&1 Unlimited Pro: Performance Level 4 for £1.99/month. Performance Level 5 for £3.99/month.
20% VAT. VAT may be subject to change dependent upon your country of residence.
Additional offer terms and conditions (see here) and general terms and conditions (see here) apply.