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1&1 Mail

Your professional e-mail address. Now available with Microsoft Office.

from £0.99per month
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Your 1&1 advantages

Setup service incl. migration of existing data. Norton Security. 24/7 expert support.

  • 1&1 Mail Basic

    • E-mail address that matches your domain
    • 1&1 Webmail
    • 2 GB e-mail-storage
    • 24/7 expert support
  • 1&1 Mail Pro

    Choose the number of users.
    5 Users in Value Package£0.99 for 12 months,
    then only
    £2.99/month/per user
    Total: £4.95/month
    • E-mail address that matches your domain
    • Outlook Web App
    • 15 GB e-mail-storage
    • 24/7 expert support
  • 1&1 OfficeBusiness

    Choose the number of users.
    5 Users in Value Package£2.99 for 12 months,
    then only
    £4.99/month/per user
    Total: £14.95/month
    • Office 2016 Online Version
    • Domain included - First year free
    • 50 GB e-mail-storage
    • Skype for Business
    • 1TB Online Storage
    • E-Mail address that matches your domain
    • Outlook Web App
    • Free setup service
    • 24/7 expert support
    show additional features Select

Outlook Web App

Outlook Web App is the online version of Microsoft Outlook. Stay up-to-date with your employees through real-time synchronisation of e-mails, appointments, contacts, tasks and the sharing of important files.

Mail & Microsoft Office 365

Mail & Microsoft Office 365

On request, receive the full range of familiar features as well as the 1&1 Mail functions. Access the Microsoft Office apps as an online version for use on your browser or as software installed on your devices. Always the latest version - for all devices and operating systems

Skype for Business

Online meetings and video conferences. Connect and work with your team anywhere, as if you were all in the same room. Skype Meetings includes HD video, desktop sharing and the processing of shared documents. Thanks to Skype's integration into Office 365 applications, instant messaging, screen grabs, conversations and video chats are all possible from directly within a document.


1 TB online storage for your data. All data and documents are stored in one central location - meaning your files are available from any device, anytime and anywhere. Edit files individually or as a team, with the latest version available to everyone.


Frequently asked questions

  • What are the advantages of a professional email address compared with a free email provider?

    Having your own professional email account allows you to craft a new online presence for your business within the world of digital communication. It gives off a serious and trustworthy first impression. A free email account on the other hand, may raise doubts about your credibility and it only allows you the freedom to change part of the email – everything that comes before the @ sign – which often requires a compromise because of a lack of availability. When it comes to business communication, this sort of compromise should be avoided. By creating a professional email with 1&1, you can choose your own email domain, i.e. everything that comes after the @ sign. This freedom results in a unique professional email address, for example:

    1&1 offers a lot of freedom, including the option to forward emails from your old email address to the new one and vice versa. Special email software such as email clients, like Microsoft Outlook or Thunderbird, allow you to work even more effectively and manage all your mails, appointments and contacts across all your devices. Lastly, your 1&1 professional email account operates completely free of advertising.

  • Business begins with email – what are the benefits of a business email address?

    With a professional business email account, you'll always get the most out of your communications. As an example, imagine you receive an invoice from a business email address like This will instantly make a bad impression, before the email has even been opened. Your business email is the digital face of your company and by opting for such free email providers you risk appearing anonymous, or worse, untrustworthy. In the worst case scenario, the receiver will assume the mail is spam and delete it immediately.

    In contrast to this, a business email solution ensures a reliable and professional digital profile. 1&1 offers the ideal solution for companies of all shapes and sizes. It allows you to assign each employee their own business email address such as, and to assign new email addresses for specific services such as When creating a business email with 1&1, everything is available under one roof. In addition to business email solutions, we offer hosting and server solutions as well as the relevant online marketing tools. If you have any questions about your business email address, or any other products, our expert support service will be happy to help.

  • I would like to create a business email address – what do I need to know?

    Creating your own email address is easy with 1&1. Simply decide on a package that best suits you, and then choose the different components of your professional email address. An email address should consist of the following: a name, the @ sign, your chosen email domain, and a top level domain (TLD) such as ".com" or "". To create your email address, first choose the domain and the TLD. With this email account, you can then create numerous individual addresses with individual names, for example, one for each of your employees. Once you've created your company email, you can access your emails any time, any place. For this, you can use webmail or a professional email client like Outlook, which you can get as part of the Microsoft hosted Exchange offering. Benefit from the best email solutions for your company and get a business email and reliable software all under one roof. Read more in our help centre about how you and your colleagues can create a business email via Outlook.

  • Can I change my email address afterwards?

    There are a number of reasons for changing a mail address. Whether you're married and have accepted your partner's name, renamed your company, or your business requirements have changed, you can change your email address in just a few clicks. Simply log in to the 1&1 Control Centre, select your email address under "My Products" and change it to your desired variation. For a smooth transition to your new email, arrange for all mail to your old address to be forwarded to the new address. In case you want an entirely new domain, you can add new ones in your own time – all you need to do is check the availability and then secure your new domain.

  • How can I set up my business emails on my smartphone?

    Typically smartphones already have a pre-installed email client that can be easily connected to your 1&1 business email address. The app needs to support IMAP accounts in order to work with your 1&1 email address. Our help centre provides a step-by-step guide for setting up your email address on an android or iOS smartphone.

    In addition to this, you also have the option to set up your business email account with Microsoft Outlook 2016. Then you can access your mail, contacts and appointments via the web app OWA (Outlook on the Web) or the Outlook apps for mobile devices. Simply install the Outlook app on your smartphone and get started in just a few clicks. If you have more questions about the set-up, contact our expert support team who will quickly assist you.

  • How can I connect my professional email account with Outlook?

    Our Hosted Exchange package includes the Outlook client, avaiable for download. After installing Outlook on your device, you can connect your business email account in just a few clicks. This will enable you to synchronise your mailbox, contacts and appointments. Depending on which version of Outlook you use, the set-up process may differ slightly. You can find step-by-step guides relating to your business email account in our help centre and our expert support team are always on hand to help.

  • Our company would like to manage all emails centrally. What features does 1&1 provide for a company email address?

    Whether you own a tax consultancy with 4 employees, a small firm with 20 employees, or you're a fully-fledged large company, the 1&1 company email solution is a secure and reliable option for both internal and external digital communication. No matter how fast your business grows, your company email solution will grow with you and will always provide the best email resources for you and your company. Our centrally managed infrastructure provides a number of benefits to companies of all sizes: there's no complicated in-house solutions, worries about failure or maintenance, and you benefit from our expertise and professional 1&1 support. In accordance with our 1&1 principles, all you have to do is call to be put in contact with an expert who will answer all of your questions about creating your company email.

    If you opt for our Microsoft Hosted Exchange package, you will receive an optimised and world-renowned company email client software for all your employees. This way, you can receive email services and competent support all under one roof.

  • What are the first steps in setting up my new professional email address?

    Once you've registered your brand new email domain, then you can continue with the first steps of creating your business email. Set up the email program of your choice, for example: Microsoft Outlook. The required server settings are generally automatically detected – if not, simply insert the data provided by 1&1. Alternatively, you can use the webmail. Set up your email on your other devices if you want to use multiple devices to send and receive your emails. With Microsoft Outlook, you can also use the Microsoft apps on your phone. The set-up for this is similar to the server set-up: if the server settings are detected automatically then you're ready to go, and if not, quickly enter the data manually and you're set!

    It is important to ensure that all employees have access to their business email addresses. Send test emails to a known address in order to make sure that the sending and receiving of emails is running smoothly and that the setup was successful. A professional mail signature is also important for a professional appearance and is even mandatory in the business sector: business emails are considered a formal method of communication in the same way that business letters are. There are a number of mandatory elements to be included such as the company's name and legal structure in accordance with the commercial register, the company's billing address, the registration number in the commercial register and the name of the managing director. In addition to this, you have the option to include logos or images that adhere to your corporate design. You can find further information about professional email signatures in this article.
    You can also arrange for all emails going to your old address to be forwarded to your new business email address. Following this, inform all your acquaintances, business contacts, and colleagues that your email address has changed. You can make changes to your mailbox and set up filters or folders in accordance with your individual requirements.