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FAQ - Frequently Asked Questions
If I register a domain name, can I take advantage of DNS settings with 1&1?
DNS, or domain name system, allows you to map your IP addresses to your domain names. Put simply, this means that complex IP addresses containing long numbers can be linked with familiar domain names which are easier to remember and provide access to important information. With DNS settings you can point your domain to independent servers that contain your web files, e-mail servers and other architectural data associated with your site. This allows you to transfer any existing domain names you own into 1&1's great value hosting packages without the need to forfeit your current domain name.
Thankfully, 1&1 offers you full access to your DNS settings to provide complete control of your data and domains. Once you have completed your domain registration with 1&1, you can access your DNS settings and modify your site links. The same is true if you already own a domain with a different provider. In this case you can use the 1&1 DNS Transfer feature – a transfer is generally completed within a few days of the initial request. Whatever the reason you wish to access your DNS settings, you can rest assured that 1&1 provides you with the tools and support to help you take full control of your servers, domain names and IP addresses.
If I already own a domain name, can I transfer it over to 1&1?
Transferring your domain over to 1&1 is a quick process that can be completed in a short time. You simply need to obtain your authorisation code from your current provider, and then 1&1 will guide you through the rest of the transfer. However, please also ensure that you have backed up all of your important data before attempting a domain name transfer.
Firstly, select a hosting package from our range of great value web hosting solutions. Next, you will be directed to the domain name search where you will need to enter your existing domain name. Here, you will be shown that your domain name is already registered – all you need to do is click on the 'Transfer' button and enter your authorisation code, and 1&1 will take care of the rest for you.
Alternatively, if you have purchased multiple domain names through 1&1 and you wish to associate them with particular packages, then you will need to log in to your 1&1 Control Panel. From here, select the package that currently holds the domain you wish to transfer. Next, click the 'Manage domains' link under 'Domains' and select the 'Transfers' tab. Then click the 'Move Additional Domain between Packages' button and tick the box of the domain name you wish to move. From here, the 1&1 Control Panel will guide you through the rest of the process.
If I buy domain names with 1&1, can I be sure my domains and e-mail will work together?
DNS and e-mail integration is an important factor for companies and organisations that wish to present a professional image through their web presence. Thankfully, ensuring your domain name and e-mail work seamlessly together is simple with 1&1. For instance, if you wish to attach your personalised e-mail (e.g. myname@e-mail) to your company domain names (e.g. www.mycompany.com) you can simply associate the two (e.g. firstname.lastname@example.org) in just a few clicks via your 1&1 Control Panel. This provides you with a professional e-mail address that can be associated with your existing web brand – helping customers to stay in contact more efficiently than with a generic @gmail or @webmail address. Within your 1&1 Control Panel, you can also assign individual rights to different users by setting up user accounts for colleagues, employees and additional administrators. This is the perfect e-mail solution for larger web projects and allows your company or organisation to function with greater efficiency.
Can I buy more than one domain at once?
Yes. With our domain checker at the top of the homepage you can start by checking one domain name. After you click on the "check" button, an overview page appears which shows the domain extensions that are available or taken. You can add additional domains to your shopping cart with just one click. If you want buy other popular domain extensions that haven't shown up in the results, try loading a few more extensions by clicking the link "Load More Domains".
If you want buy an additional, unrelated domain name, that's also no problem. After you add your first domain name to your cart, click the link "Check more domains" on the right side or scroll down to the bottom of the page. Here you'll find another domain checker where you can search for your additional domain.
Should I buy additional domain extensions for one domain name?
Yes. We recommend buying not only your domain name with your favorite extension (eg. .com), but also additional, alternative domain extensions (eg. .net, .info, etc). The reason is simple. Having more than one domain extension strengthens your online identity, secures your brand name and improves your online presence. Buying more than one domain extension also protects you from your competitors registering your additional extensions and enticing away your customers.
What is the significance of a domain name's suffix?
The suffix of your domain name is important in a number of ways and is integral to your website's successful operation. Firstly, the wealth of TLDs (top-level domains) now available for domain registration allows you to register a domain suited to your company or organisation's purpose. For instance, if www.mycompany.com is already registered, then why not try www.mycompany.org or .biz rather than changing your company name to suit the TLD? With a variety of generic TLDs available through the 1&1 domain name search, including .com, .org, .net, .info, .website, .web and .online, you can be sure to find the perfect TLD for your next web project.
TLDs can also help users identify your website by its location. This option is perfect for those wishing to associate a website with a specific geographical place. These include TLDs linked to particular countries such as .uk, .fr, .de and .es, and TLDs that can be linked to regional and local destinations such as .london, .scotland, .wales, .nyc, .paris and .berlin.
Finally, if your new website is tied to a specific industry or profession, then there are plenty of choices for your domain name registration. These include TLDs such as .photography, .hotel, .software, .app, .finance and .restaurant among many others.
Why should I register a domain name with 1&1?
Domain name registration using popular suffixes such as .com and .co.uk can sometimes be difficult. This is primarily because the market has become oversaturated with people looking for the same type of domain names. For this reason, a large amount of new TLDs have been released to ease competition and provide web users with greater clarity and accessibility. This means that you now have a choice of many alternative TLDs that are easier to find within popular search engines.
An nTLD also allows you to tailor your domain name to your particular industry or interest. With nTLDs available across a broad range of categories, including travel, education, healthcare, retail, sport and many others, you can be certain to find an nTLD that suits your specific organisation. Alongside this, many people now employ nTLDs such as .app or .blog to direct customers and visitors to the correct website section without having to spend time navigating the main pages of the website.
Can you tell me more about domain name registries?
Domain name registries are essentially organisations with large databases of domains that allow separate companies to request administrative control of particular domain names. For instance, the domain name registry for the .co.uk TLD is Nominet, while the registry for the .com TLD is Verisign. When you register a domain with 1&1 or any other company, your domain name is linked to your details in one of these central databases. These registries control domain name distribution policy and operate domains on the technical level. In some cases they are also responsible for dealing with disputes and issues surrounding domain registration. All of this essentially means that when you wish to transfer your domain name from one hosting company to another, the domain name registry ensures the domain is always registered to you and can be switched with ease.
Each registry operates in a slightly different way, with some working on a non-profit basis (e.g. Nominet) and some set up as commercial enterprises (e.g. Verisign). However, each holds the administrative data of each domain and generates a file zone which contains the addresses of name servers. Finally, ICANN (the Internet Corporation for Assigned Names and Numbers) acts as the regulator for these domain name registries and may also deal with disputes and technical work depending on the particular domain names.
How are domain names structured?
The structure of a domain name can be separated into three distinct parts. For instance, the domain name www.mycompany.co.uk can be split into a TLD, an SLD (second-level domain) and a subdomain. Here, we'll take a closer look at each section.
To begin with, you can find the TLD, or top-level domain, on the far right of your domain name. Top-level domains include .co.uk, .com and .info. These are split into generic TLDs, country code TLDs, sponsored TLDs and unsponsored TLDs. For the most part, the gTLDs and the ccTLDs are what you will be looking to utilise.
The second part, or the middle of your domain name, is known as the second-level domain and consists of your chosen name. In our example this is the 'mycompany' section of the domain name. When you register domain names, this will be the part unique to your company or organisation, giving you an opportunity to be creative with your domain registration.
Finally, the subdomain on the far left side is denoted by 'www.' and many other options. This allows ultimate flexibility after you register a domain name, since you can assign subdomains to various different sections of your website. For instance, you could create contact.mycompany.co.uk or info.mycompany.co.uk to help guide your customers to the relevant section of your website.
Can I send newsletters through my registered domain and e-mail address with 1&1?
Sending newsletters through your registered domain name and your e-mail address is simple with the 1&1 Newsletter Tool – allowing you to keep in touch with your customers and visitors with minimal effort. To get started, log in to your 1&1 Control Panel, where you can access the 1&1 Newsletter Tool. From here you will need to select the desired domain names and the sender's e-mail address, and include your company name and other information within your signature. At this point you can also customise the 'Confirmation e-mail', the 'Welcome e-mail' and the 'Reminder e-mail' in line with your company's brand associated with your domains. Finally, customise the 'Cancellation e-mail' and the 'Signup confirmation on your website' to complete the setup and you will be directed towards your finished newsletter. The beauty of this system lies in its simplicity and the ability to send multiple e-mails and newsletters to many recipients in just a few simple steps.
I want to choose the perfect domain name, can 1&1 help?
Choosing the perfect domain names for your project is an important step in building a successful web presence. In most cases, your domain name is the first thing your customers and visitors encounter as they begin to explore your products or services. In fact, when you go through the domain name registration process, your first thought should be whether your name stands out from the crowd and sticks in your customers' minds.
One problem you may encounter when attempting domain registration is that your preferred combination of TLD and SLD have been already taken. This should come as no surprise given the sheer number of websites that exist today. For instance, many of the most popular .co.uk and .com domains will already have been registered. However, thanks to the recent introduction of a broad range of nTLDs, you may not have to compromise your SLD after all. For instance, if www.mywebsite.com is already taken, why not try for www.mywebsite.info or another one of the many additional TLDs now available? What's more, you can also specialise your domain names according to your geographical location or particular industry. Why not try www.mywebsite.london if you're within the UK capital, or www.mywebsite.bar if you're looking to promote happy hour? However you decide to build your domain names, you'll find that 1&1 has everything you need to create a truly professional web presence.
How can I register my domain names with 1&1?
If you wish to use domain name registration with 1&1, you'll find the process simple and straightforward. If you are a new customer, then all you need to do is enter your desired domain name into the 1&1 Domain Check and perform a domain name search. If your domain name is available then you can proceed to buy the domain name of your choice. Alternatively, if your desired domain name is unavailable, then 1&1 can present you with a list of alternatives that may be suitable. From here you can enter your payment information and perform the necessary ICANN e-mail verification
If you are an existing customer, the process is even easier. Simply log in to your 1&1 Control Panel and access 'Domains' > 'Register new domain' and proceed to the domain name search. Again, if your desired domain names are available, then you can proceed to payment and domain registration. If they are not, 1&1 will suggest a range of suitable alternatives that you are free to accept or reject as you see fit. Register a domain today and start building your professional new website!