When an order is placed with you or your business, you ought to write up an order confirmation. This confirms to the person who has made the order that their purchase is being processed and also summarises all the relevant information, e.g., price, product details, delivery date, etc. But what exactly is an order confirmation and what should you be aware of when preparing such a document?
It’s not compulsory to include a delivery note when shipping goods, but it is advisable: this correspondence enables you to provide customers with a quick overview of the delivered products and also makes sure that all of the ordered items are included in the delivery.
If a customer accepts an offer that you’ve submitted, you should formally confirm the order. In theory, an oral communication is sufficient, but a written confirmation of the agreed services and conditions is much more serious and secure. With templates for Word, Excel, and others, you can create such order confirmations in just a few minutes.