Click rate & opening rate – newsletter KPIs in e-mail marketing

In e-mail marketing, KPIs (Key Performance Indicators) are extremely important for analysing campaigns. Various indicators can help you to determine the final success rate of your marketing activities. But how exactly can you measure metrics like a newsletter’s conversion rate, opening rate, and click-through rate? And which other KPIs are important?   

Analyse and optimise e-mail newsletters with tracking

Analytics tools are widely used to collect statistics on website usage: with Google Analytics, Piwik, and other software, the users’ surfing behaviour can be more easily understood. What’s less known is that newsletter tracking in e-mail marketing does a similar job regarding e-mail dispatch. This allows you to determine, for example, whether recipients have opened your newsletter and clicked on [...]   

What information does the e-mail header contain?

Have you ever been curious about how an e-mail arrives at the designated recipient? The header area of an e-mail contains a lot more information than just the sender, the subject, the recipient and the date the e-mail was received. By displaying all of the e-mail header you can determine whether the e-mail falls into the spam category. Learn how to decipher the information in an e-mail header.   

Has my e-mail been hacked? How to find out!

Large-scale hacker attacks constantly make their way into the news, which then causes panic among users. Hackers exploit e-mail addresses and passwords by using them for criminal purposes. Victims often don’t even realise that their data has been stolen. We introduce three tools to help you check whether your e-mail has been hacked.   

E-mail account hacked: what now?

E-Mail accounts are one of our most important communication tools: we use them to register for online portals, for private and business exchanges, and as an organiser and digital address book. It is therefore all the more important to make sure your account is well-protected. But what if your e-mail account does get hacked? Our guide explains what methods internet criminals use to gain access to [...]   

Office 365 pricing: Office 365 – part three

Microsoft offers the popular cloud-based Office suite as a subscription. In addition to popular applications such as Word, Excel, PowerPoint, Publisher, Outlook, and Access, Office 365 also includes online services, such as OneDrive cloud storage and SharePoint’s content management system. We provide you with an overview of the software’s main user plans for private users and business customers, [...]   

Office 365 for Businesses: The MS Office 365 suite - part two

Office 365 is more than just the successor of Microsoft Office 2013. The Office 365 plans and subscription that you choose should be carefully thought-out; for an overview, read the first part of our Office series. This second part examines the SME plans: Office 365 Business, Office 365 Business Essentials, and Office 365 Business Premium, to help small and medium-sized enterprises decide on the [...]   

Buying Office 365 online: Office 365 – part one

Office 365 is Microsoft’s way of offering its beloved productivity software in the cloud. Users can benefit from numerous functions that enable central data storage and collaborative editing of documents, presentations, spreadsheets, and more. When it comes to buying Office 365, you’ll need a subscription – instead of a one-off payment like the traditional desktop installation of Office, Office [...]   

Creating and designing newsletter templates

Nowadays, our e-mail inboxes are overflowing with newsletters. In order to make sure your business stands out from the wave of mail that floods in every day, you need more than just sound content and competitive offers. A professional, visually stimulating e-mail newsletter complete with a unique, personalised design optimised for smartphones, tablets, and computer screens can ensure your company [...]