E-mail

Protecting your email address: how to prevent spam

Spam robots, so-called harvesters, consistently search the internet for e-mail addresses that can be used for unlawful advertising, phishing e-mails, and spreading viruses, worms, and Trojans. You’re recommended to have your contact details on your website, but how do you stop them from being misused? This article gives you advice on how to protect your e-mail address. [...]  

E-Mail marketing basics: the double opt in process

An inbox full of spam is enough to grind anyone’s gears. Too many marketers try to worm their way into the inboxes of potential customers without seeking permission. The double opt in process is used in the UK to try to combat spam. To ensure you don’t drive any customers away or ruin your company’s reputation by sending undesired newsletters, you should look into the double opt in process. [...]  

Digital signatures: more security online by signing e-mails

Spam e-mails may be annoying, but they’re mostly harmless. What’s more problematic is phishing – a technique whereby fraudsters try to con you by posing as trustworthy sender addresses in an attempt to get hold of sensitive data. These messages appear genuine too, because without a digital signature, it’s very easy to assume a trusted identity online. In order to protect customers and their own reputations, businesses operating online should be fully aware of the importance of electronic signatures. Find out more about how they function here. [...]  

Click rate & opening rate – newsletter KPIs in e-mail marketing

In e-mail marketing, KPIs (Key Performance Indicators) are extremely important for analysing campaigns. Various indicators can help you to determine the final success rate of your marketing activities. But how exactly can you measure metrics like a newsletter’s conversion rate, opening rate, and click-through rate? And which other KPIs are important? [...]  

Analyse and optimise e-mail newsletters with tracking

Analytics tools are widely used to collect statistics on website usage: with Google Analytics, Piwik, and other software, the users’ surfing behaviour can be more easily understood. What’s less known is that newsletter tracking in e-mail marketing does a similar job regarding e-mail dispatch. This allows you to determine, for example, whether recipients have opened your newsletter and clicked on its links. This and other information will help you optimise your own newsletters. [...]  

What information does the e-mail header contain?

Have you ever been curious about how an e-mail arrives at the designated recipient? The header area of an e-mail contains a lot more information than just the sender, the subject, the recipient and the date the e-mail was received. By displaying all of the e-mail header you can determine whether the e-mail falls into the spam category. Learn how to decipher the information in an e-mail header. [...]  

Has my e-mail been hacked? How to find out!

Large-scale hacker attacks constantly make their way into the news, which then causes panic among users. Hackers exploit e-mail addresses and passwords by using them for criminal purposes. Victims often don’t even realise that their data has been stolen. We introduce three tools to help you check whether your e-mail has been hacked. [...]  

Outlook: free alternatives at a glance

Traditional e-mail is still a big part of online communication for private and for business use, with many users typically opting for Outlook as their e-mail client. For PC users, Microsoft is practically an essential, but many private users and small businesses often look for alternatives. Luckily, there is a great number of free e-mail programs available for anyone put off by Outlook’s licensing costs. [...]  

E-mail account hacked: what now?

E-Mail accounts are one of our most important communication tools: we use them to register for online portals, for private and business exchanges, and as an organiser and digital address book. It is therefore all the more important to make sure your account is well-protected. But what if your e-mail account does get hacked? Our guide explains what methods internet criminals use to gain access to e-mail accounts, and what you can do to regain control of your account if the worst does happen. [...]  

Office 365 pricing: Office 365 – part three

Microsoft offers the popular cloud-based Office suite as a subscription. In addition to popular applications such as Word, Excel, PowerPoint, Publisher, Outlook, and Access, Office 365 also includes online services, such as OneDrive cloud storage and SharePoint’s content management system. We provide you with an overview of the software’s main user plans for private users and business customers, which features they offer, and at what cost. [...]  

1&1 E-mail Guide: everything need to know about e-mails

Most people couldn’t imagine a life without e-mails. Whether you use them to communicate for business or personal reasons, e-mails have practically replaced traditional letters. Over 200 billion e-mails are sent around the world each day and despite the rise in social media and instant messaging, they show no sign of slowing down. Our E-mail Guide forms part of the 1&1 Digital Guide and is dedicated to the basic framework of the e-mail–from the technical security requirements to marketing strategies you should use when sending business e-mails. The contents of this E-mail Guide cater for both beginners as well as more experienced computer users.

The E-mail Guide’s target audience

The numerous e-mail tips in the guide are aimed at a wide readership, from hobbyists and novices to IT and e-mail marketing professionals. Owners of small and medium-sized companies can also benefit from articles that provide information on how to create business e-mails and build successful e-mail marketing campaigns. The e-mail guide takes into consideration that readers have different levels of IT knowledge; as well as introductory articles on FAQs (e.g. ‘How is an e-mail sent?’ or ‘What should an e-mail header contain?’) there are also more detailed and specific articles such as ‘E-mail encryption with PGP’ or ‘Creating individual newsletter templates’.

The E-mail Guide’s structure and topics

In 1&1’s Digital Guide, the E-mail Guide offers three different subcategories. Under ‘E-mail marketing’ you can read about marketing trends as well as tips on direct marketing via e-mail. The ‘E-mail security’ subcategory mainly deals with e-mail encryption and how to handle spam and phishing e-mails. Lastly, under ‘Technical matters’, you’ll find various articles about structure, operation and storage of e-mails and the corresponding software. In our guide, we provide detailed information on everything to do with e-mails, presented to you in a clear and understandable way.