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Do you have any questions or suggestions? Contact us now Elias Rendón Benger 1&1 MyWebsite Expert
MyWebsite Services
  • Your own personal contact
  • Tailor-made web design by professionals
  • 24/7 expert support

1&1 Personal Consultant

Your contact for 1&1 MyWebsite

Your point of
contact for all your requests
On top of your 1&1 MyWebsite, you can also add our Personal Consultant service to your package. Your 1&1 expert will have a thorough understanding of your web project and will be able to offer you a tailored and individual consultation. You'll also receive a direct contact number for your Personal Consultant along with their e-mail address.
Find out more by calling 0800 021 1693 and asking about the 1&1 Personal Consultant service.

How can we help you?

1&1 Support - 24 hours a day, 7 days a week

We're always here when you need us
Looking for advice on your 1&1 products, or having difficulty ordering? Do you have questions about individual features, services, or your account? Whatever you need, you can contact our team of experts at any time of day!
Call us on 0800 021 1693.
FAQ - Frequently asked questions about the topic

Custom made website

  • Why should I let the 1&1 Design Service create my custom made website?

    It's simple! We create your custom made website and you can save time, money and creativity that may be better invested elsewhere in the profitability of your business. The 1&1 MyWebsite Design Service is primarily aimed at the self-employed, freelancers, small business and mid-sized companies. So, for anyone who needs a professionally designed website but who may not have the time or staff to realise this, it is preferable to create a custom made website externally.
    Here, our special service for MyWebsite customers means we will not only create a modern and attractive website, but also employ search engine optimisation (SEO) for greater success. This is a professional service, combined with the Internet hosting experience of 1&1 Internet AG. Simple and professional, you can't afford not to let 1&1 create your custom made website.
  • How do I get 1&1 to create a custom made website for me?

    1&1 MyWebsite Service is ideal for anyone who wants to create a custom made website. This means that you don't have to worry about anything. We don't just create your homepage using our professional web designers, we advise and assist you at your request before, during and after your website goes live. At the beginning you need do nothing more than call us to receive a free consultation. After that, our experts will guide you step by step and, using a visual configurator through the PC and on the phone, they will work with you to build the backbone of your new website and determine the rough homepage design. On this basis, a custom made website is created with your personal web designer. Once this is done, we will consult with you over your new website and make any further minor changes and adjustments.

    Our goal is always to design a webpage that fits perfectly with your wishes and ideas. Once you tell us that you are happy with the website created by us, we will upload it and allow your site to be visible on search engines such as Google and Bing.

    However, the creation and the live transition of your new custom made website is just the first step on your way to success. After the page is handed over to you, you can quickly and easily make changes or develop your site with the 1&1 MyWebsite Editor. Should you nevertheless once again need help from our experts, we can also provide further solutions for you. Just call us free of charge and we will discuss the possibilities with you at no obligation.
  • If I allow 1&1 to create my custom made website, how long does it take to be fully online?

    When you allow 1&1 to create your custom made website, we'll show you your first draft as soon as possible. After consultation with our experts we try to learn your wishes and ideas and try to achieve an optimum result for you with a minimum of correction loops. If you would like us to create your website for you, it is usually ready from 5-7 working days after the initial consultation. However, how quickly your custom made website is ready also depends on you. The faster you provide us with all the important information (e.g. for the Imprint) and your own text or pictures, the faster our professionals can build your website and bring it live. If you allow 1&1 to create your website, soon all of the doors to the web will be open to you.
  • What does it cost to create a custom made website and what are the contract terms for the web design service?

    With the 1&1 MyWebsite Design service you can build a custom made website at low cost. In fact, when you compare the costs of other web design services with 1&1, you will be surprised at the performance and professional service offered—guaranteed.
    If you want to create a homepage with the 1&1 MyWebsite Design Service, it costs 499 plus VAT including 5 pages, plus Imprint and contact page. If you want to create more web pages, this is also possible for an additional cost after consultation with our web experts. Please call us on 0800 021 1693 and we can discuss the best solution for your business. Benefit from our low prices—let 1&1 create your custom made website.
  • How can I order a custom made website?

    If you want to create a website with 1&1, then call our free phone number 0800 021 1693 and you are ready to go. Speak to our friendly experts regarding your needs and we will transfer you to one of your personal web designers to thrash out the details. It is easy to create your professional, fast and SEO optimised website with 1&1. If you want to create a website, 1&1 is the best resource.
  • What if I already have a website but want to create and care for a new one through 1&1?

    Even if you already have a website you can quickly and easily create a new one with 1&1 MyWebsite. For example, we can use the content and pictures from your old site—as per your wishes after close consultation. Even if you simply wish to move your domain, we are happy to help and will also register a free second domain so that the transition is fast and smooth. We can also advise you as to the best SEO domain name (URL).
  • If I want to build a custom made website, can I test the 1&1 MyWebsite Design Service?

    As with all products from 1&1, you have the opportunity to build your own picture of the quality services provided by our web designers. If you initially opt for our phone service, where we will consult you individually and design a draft of your custom made website, it is completely free of charge. Only once you have agreed to the draft does the contract begin.
  • If I let 1&1 create my custom made website, what happens once it is online?

    Once we have created your custom made website and uploaded it to the Internet, the exciting phase of development and optimisation can begin. Since the Internet and site trends are subject to constant change; what is modern today, may be outdated by tomorrow—with the worst case scenario compromising your online success. Therefore, constant revision and optimisation of your webpage is important.
    With the 1&1 MyWebsite Design Service, you have all the cards in your hand. Once we have handed over the website to you, you can manage, modify, and update your site quickly and easily. However, should you require our expert services again, our web designers are available as part of the 1&1 MyWebsite Service. Simply call us and find out the solutions offered by MyWebsite from 1&1.
  • How do I know if my website is successful?

    If you let 1&1 create your custom made website, we want it to be successful. Therefore, the 1&1 MyWebsite Design Service offers several ways to measure your success. When you let 1&1 create your website, you will automatically receive access to your personal control panel. From here, you can see at a glance how many users have visited your site and how those visits have evolved over time.
  • Must I do anything else?

    There is a rule of thumb for the Internet—be unique. It is therefore important for the success of your custom made website, not only to let our web designers handle the creation, but to distinguish your website from the competition with your own images and content. The more images, logos, videos, texts and descriptions you have about your company, employees, products and services, the better. Our web designers will support you with image selection, image processing and the fine tuning of texts and articles.

    Ensuring that you are operating legally is important and so, you should provide our designers with data for the Imprint and, where applicable, the conditions of privacy rules for your company. We will then add your legally compliant Imprint to the website.
  • Can I use the 1&1 MyWebsite Design service to create an online store?

    If you want to create an online store, unfortunately it is not possible with the 1&1 MyWebsite Design Service. However, we will be happy to provide visual and functional teasers and links to an existing store to create a connection between your custom made website and online shop. We can even customise your website to match your online store. Your personal web designer will be happy to advise you and perform any adjustments.