We look forward to receiving your feedback, suggestions and ideas in order to help us continue to improve our products and services. Provide feedbackGunter Eberling
1&1 Head of Customer Services


1&1 products are hosted in state-of-the-art data centres with the highest security standards.

1&1 guarantees the maximum availability of all products (excluding servers) due to geo-redundant operation in two separate data centres. In the unlikely event of problems at one of our high-tech data centres, we automatically switch to redundant systems running in parallel at another location. Server backups are saved in geographically separate data centres.

Technical details:

  • State-of-the-art data centres with 24/7 video surveillance
  • Multiple redundant data centre connectivity via at least two routes
  • Multiple redundant servers and network hardware
  • Component redundancy due to the latest RAID and cluster technology for storage
  • Mirrored data storage and additional data backups
  • Multiple redundant DNS servers for maximum domain availability